Outlaw’s Bistro is looking for an experienced Bistro Manager to lead our front-of-house team and help deliver warm, relaxed and memorable hospitality in our Guest House in the heart of Port Isaac.

Working closely with Nathan, our general manager and the senior team, you will be responsible for the day-to-day operation of the Bistro, ensuring every guest receives outstanding service while maintaining the highest standards throughout the business.

About You

We are looking for someone who:

• Has previous experience in a management role within a quality restaurant, bistro or hospitality environment
• Is passionate about food, wine and hospitality
• Leads by example and enjoys developing and motivating a team
• Has excellent organisational and communication skills
• Understands the importance of delivering exceptional guest experiences
• Thrives in a busy, service-led environment
• Has strong attention to detail and high personal standards

The Role

• Leading and inspiring the front-of-house team
• Ensuring smooth daily operations across the Bistro and Guest House
• Maintaining exceptional service standards
• Supporting staff training and development
• Working closely with the kitchen and owners
• Helping drive sales while ensuring an outstanding guest experience
• Managing bookings, guest relations and service delivery

What We Offer

• 40 hours per week
• Share of tronc
• Competitive salary based on experience, between £32-35K (with tronc between £40-£43k)
• Full BUPA Private healthcare
• Guaranteed time off over Christmas and New Year
• 50% Staff discounts across all Outlaw’s establishments
• Uniform expenses covered
• Career development opportunities within a respected hospitality business
• A supportive and professional working environment
• Free staff meals and coffee on tap – No Outlaw goes hungry or thirsty

Join Our Team

At Outlaw’s Bistro, we believe that genuine hospitality, outstanding produce and great people create unforgettable experiences. If you share our passion and are looking for your next leadership role, we would love to hear from you.

About You

You will:

• Have previous experience in hospitality, guest services, reception or a customer-facing role
• Be naturally welcoming, friendly and professional
• Have excellent communication and organisational skills
• Enjoy building rapport with guests and anticipating their needs
• Be confident handling bookings, reservations and guest enquiries
• Have strong attention to detail and pride in maintaining high standards
• Be self-motivated and comfortable working independently when required
• Thrive in a busy, guest-focused environment

The Role

Responsibilities include:

• Welcoming guests and managing check-ins and departures
• Handling guest communications via telephone, email and online booking platforms
• Managing reservations and maintaining booking systems
• Serving breakfast, lunch and dinner for guesthouse residents
• Assisting guests throughout their stay and providing local recommendations
• Opening and closing the guesthouse and bistro as required
• Coordinating with housekeeping and the wider team to ensure rooms are prepared to the highest standards
• Managing guest feedback and helping resolve any issues professionally and efficiently
• Supporting the smooth day-to-day operation of the guesthouse

What We Offer

• 40 hours per week
• Salary of £27,500 per annum (with tronc £35,500 Per annum)
• Share of tronc
• Full BUPA private healthcare
• Guaranteed time off over Christmas and New Year
• 50% staff discount across all Outlaw’s establishments
• Uniform allowance
• Career development opportunities within a respected hospitality business
• Free staff meals and coffee on tap — no Outlaw goes hungry or thirsty
• A supportive, professional and welcoming working environment

Join Our Team

At Outlaw’s Guest house & Bistro, we believe genuine hospitality is all about making people feel welcome, comfortable and cared for. If you enjoy looking after guests, take pride in attention to detail and are passionate about delivering exceptional service, we would love to hear from you.

Join Outlaw’s as a Front of House Senior team member and be at the heart of the action. You’ll help deliver the smooth running of the day, with a focus on service and guest satisfaction. 

Hands-on, and customer-focused; this role requires teamwork, initiative, and a passion for great food and service. If you’re proactive, natural with guests, and confident with product knowledge, you’ll thrive here.

Successful applicants will be able to demonstrate experience in restaurants or the hospitality industry serving guest regularly, with a good understanding of order of service, food and drink service, and customer relations.

• Location: Outlaw’s Guest House Bistro
• Position: Front of House Senior. Full Time and Part Time available
• Salary: £27,500 per annum, plus share of tips
• Minimum experience required: 2 years in similar role or hospitality
• Application deadline: 30 June 2026