“We”, “Us”, or “Our” shall mean Nathan Outlaw Consultancy Ltd, a company registered in England and Wales whose registered office is at Lowin house, Tregolls Road, Truro, Cornwall, TR1 2NA, with company number 8635259
We may amend this policy from time to time by updating this page. It was last updated in 2022 and any historical versions may be requested from the email address below. We will endeavour to notify you via email of any significant changes.
What information do we collect?
Personal information may be collected from you in various ways, for example: –
1. Information about your computer and about your visits to and use of this website (these are information about your browser, your IP address, your general location as determined from your IP address and provided by your browser, the site from which you come, and the links followed when leaving our site). This information is also collected through cookies. We do not collect any Special Categories of personal data. This includes details about criminal convictions, race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, politic opinions, trade union membership, information about health and genetic and biometric data.
2. When you register and voluntarily provide information in response to questionnaires or download forms, or to register for newsletters or start or contribute to petitions. (this includes your name, email address, and any other details asked for and which you agree to provide).
3. When you conduct activities on our site (for example, when you purchase a product or service we record what you purchased etc.) we may collect your name and contact details, details of your subscription to our services, and other information gathered by Facebook and transferred to us, including your address.
How long is information stored for?
For marketing purposes, we store your information on an ongoing basis if you are being regularly contacted via the email you have agreed for us to use. Otherwise, we store marketing data for no longer than 3 years.
All other subject data, either for HR or Finance is stored up to 6 years.
How is the information used?
We use this information to understand your needs and provide you with a better service, and in particular for the following reasons:
To supply to you services purchased via the website, and to process your payments.
For statistical purposes and analysis for management purposes in order to administer the website or improve our products and services.
Internal record keeping, and administrative purposes, and to inform you about our events, services or products, or other related information that we think would be of interest to you, as explained above.
To communicate marketing messages, newsletters and details of our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or email or similar technology (you can inform us at any time if you no longer require marketing communications).
From time to time, we may also use your information to contact you for market research purposes or to customise the website according to your interests. We will ask first for your consent before we proceed.
Your information will not be disclosed to any third party unless you have given your consent to such disclosure. You may at any time ask us to refrain from sending you marketing messages by sending us an email with the words UNSUBSCRIBE in the subject box or by telephoning us.
If we contact you by email each time you receive a message you will also have the option to decline to receive further information of that type from us.
If you would like us to destroy information we hold about you, please let us know. However, please note that if you use any of our services which require you to provide personal information, deleting our records may mean that you will need to resubmit it to continue using such services.
We may disclose aggregate statistics about our site visitors, clients and sales in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information.
Cookies and Log Files
Cookies are text files stored on your computer, and accessible only to the websites which create them.
Further information about cookies can be found on the Interactive Advertising Bureau’s website www.allaboutcookies.org.
If you share our content through social media, for example by liking us on Facebook, Instagram, following or tweeting about us on Twitter, or giving us a ‘+1’ via Google Plus, those social networks will record that you have done so and may set a cookie for this purpose.
In some cases, where a page on our website includes content from a social network, such as a Twitter feed, or Facebook comments box, those services may set a cookie even where you do not click a button. As is the case for all cookies, we cannot access those set by social networks, just as those social networks cannot access cookies we set ourselves.
Our systems automatically gather some anonymous information about visitors, including IP addresses, browser type, language, and the times and dates of webpage visits. The data collected does not include personally identifiable information and is used, as described above, for statistical analysis, to understand user behaviour, and to administer the site.
The internet is not a secure medium. However we take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
We have put in place various security procedures as set out in this policy. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. We use secure server software (SSL) to encrypt financial information you input before it is sent to us, and our database is hosted in a secure data centre. Whilst we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.
By using our site, you consent to the collection and use of information by us.
Many of our external third parties are based outside of the European Economic Area (EEA) and so their processing of your personal data will involve a transfer of data outside of the EEA.
Whenever we transfer your data out of the EEA we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safe guards is implemented:
• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
• Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the protection it has in Europe.
• Where we use providers based in the US, we may transfer data to them as they are part of the Privacy Shield which required them to provide similar protection to personal data shared between Europe and the US.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
How to contact us
You have the right to complain about the processing of your personal information. Please contact us using the details provided here. If you are still dissatisfied you have the right complain to the Information Commissioners Office. www.ico.org.uk
To find out more about your legal rights under the Data Protection Act, visit the Information Commissioner’s website: www.ico.org.uk